Return Policy
Service Cancellation
If you need to cancel a scheduled service appointment, please contact us at least 24 hours in advance. Cancellations made within 24 hours may be subject to a cancellation fee.
We understand that circumstances may change, and we will work with you to reschedule appointments when possible.
Service Satisfaction
We strive to provide high-quality services. If you are not satisfied with a service provided, please contact us within 7 days of service completion.
We will review your concerns and work with you to address any issues. This may include re-performing the service or providing appropriate adjustments.
Product Returns
If you have purchased products from us, returns are accepted within 30 days of purchase, provided the items are:
- In original, unused condition
- In original packaging with all accessories
- Accompanied by proof of purchase
Items that have been used, damaged, or are missing components may not be eligible for return.
Refund Process
Refunds will be processed using the original payment method within 10-14 business days after we receive and inspect the returned items.
Shipping costs for returns are the responsibility of the customer unless the return is due to our error.
Non-Returnable Items
The following items are not eligible for return:
- Services that have been completed
- Custom or personalized items
- Items that have been used or installed
- Items damaged due to misuse or normal wear
Warranty Information
Some services and products may come with specific warranties. Warranty terms will be provided at the time of service or purchase.
Warranty claims must be made within the specified warranty period and may require proof of purchase and service documentation.
How to Initiate a Return
To initiate a return or cancellation:
- Contact us via phone or email
- Provide your order or service reference number
- Explain the reason for return or cancellation
- Follow any instructions provided by our team
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately. We will arrange for replacement or refund as appropriate.
Please retain the original packaging and provide photos of the damage if possible.
Changes to This Policy
We reserve the right to modify this Return Policy at any time. Changes will be effective immediately upon posting to this page.
The "Last Updated" date at the top of this page indicates when the policy was last revised.
Contact Us
If you have questions about returns or need to initiate a return, please contact us:
117 Commercial St #2
Lewistown, MT 59457
United States
Phone: +1 (406) 535-0217